We understand that sometimes a piece may not work out—and that’s okay!

Return Window:
You may request a return or exchange within 5 days of delivery.

Conditions for Return:
•    Items must be unused, unworn, and in original condition
•    All tags, labels, and packaging must be intact
•    Returns will not be accepted if tags are cut, removed, or damaged

Non-Returnable Items:
•    Custom-sized, personalized, or altered garments
•    Final sale or discounted items

Return Process:
To initiate a return or exchange, please email us at [support@onsom.in] or WhatsApp us at [+91-9154951636] with your order number.

💸 Refunds & Exchanges
Once your return is approved and received, we’ll issue a store credit or exchange within 7 working days. Refunds are not applicable at the moment; we offer credit notes or size replacements.

Questions? We're here to help!

📧 [sales@onsom.in]
📞 +[+91-9154951636]
Instagram DM: [@onsom_days]